There is little doubt that the ‘chatter’ surrounding m-learning is increasing in volume. Learning and development people are intrigued (and a little frightened) by the thought, business managers love the idea of training taking place during ‘dead’ time and learners see the undoubted value of training that can be accessed whenever they need it. Some of the chatter is hype but businesses ignore the potential value of m-learning at their peril.
Here at Saffron we’ve been interested in the concept of Mobile Learning, or m-learning, for some time. Ever since mobile devices began to offer more than just Tetris and telephone calls there has been a growing eagerness amongst us, and the rest of the industry, to utilise this new medium as much as possible for the purposes of learning.
Whilst attending the Learning Technologies Show in January, one particular statement grabbed my attention. According to Dr. Itiel, former senior lecturer in cognitive neuroscience at the University of Southampton, on average, 70-80% of information that people “learn”, they will forget after 24 hours. So, for all of us who create learning courses, we really do have a tough job on our hands to ensure that participants remember the learning points for longer than a day!
It’s true, the very best learning includes a large dose of ‘involve me’, of user interaction—but it’s so easy to overdose. A classic example is systems training. In its early years, it involved a virtual coach describing the system’s features and navigation while you were required to stare at the screen and follow an animated cursor around as it magically clicked, double-clicked, right-clicked and hovered over various things on the screen, supposedly simulating ‘real life’. If that was real life…