Having completed my induction at Saffron as the IT Technician/Developer intern, I had a feeling of accomplishment. It can be overwhelming when multiple systems are thrown at you. However, the implementation model we’ve got in place makes new starters feel at ease. Shortly after completing my induction, I was thrust into developing an internal ERP system that the company will use on a day to day basis.
When I started as a new Instructional Designer at Saffron, I had to get my head around an abundance of new ‘systems’ in a short space of time. Of course, I didn’t think of them all as systems at the time, but when I stopped to think about what the word meant, I realised that countless new ones must be learnt and familiarised with whenever you enter a new environment. From working out how to get to work on time every day (still a struggle!), to mastering the various software applications that Saffron use; my cognitive faculties were busy getting to grips with systems all day.
This post is part of a sequence of articles which draw upon a book called the Six Disciplines of Breakthough Learning. This month, I’m exploring one of my favourite chapters: Deliver for application. The most prescient part of this chapter is all about reflection, a key to retention which all too often we do not retain! To understand why it’s so important, we first need to revisit some fundamentals.
Imagine, you’re in an airport and your flight has been delayed for a few hours. You walk around the terminal, go shopping, use the washrooms, get something to eat. You’ve managed to navigate a strange environment and find out all the details about your flight without having to talk to anyone. Who’s helped you out? How have you been able to do this?
Saffron Interactive has been named as ‘one to watch’ on this year’s Learning Portal Companies Watch List. Training Industry has recognised Saffron and its open source LMS, Saffron Grow, as an industry trailblazer amongst a growing list of clients that value innovation and user-impact.
Ruth: “Nick, When do you think you’ll have your proposed blog entry ready?”
Nick: “I’m hoping to be able to sketch you something soon.”
Ruth: “Is ‘something soon’ your target?”
Ruth: “It doesn’t sound all that SMART a target to me.”
Ruth is, of course absolutely spot on; my suggested ‘target’ was neither SMART nor was it smart. You’re probably familiar with the acronym SMART in the context of setting targets – it’s the idea that targets must be Specific, Measurable, Achievable, Realistic and Timely in order to be successful. Using this checklist, you can see that my target was too vague, and therefore bound to fail.
Following on from our webinar last week (you can find the recording here), we wanted to show that improving knowledge management doesn’t always have to cost a great deal of time and money. Here are seven easy-to-implement changes and smart investments you can make to improve knowledge management systems.
Saffron Interactive, creators of innovative learning content and platforms, will be exhibiting at Learning Live 2014 in London this week, returning to the event as a premium sponsor and launching its vision for the future of knowledge management.
Increasingly here at Saffron, we’ve been asked to create courses so that they’re suitable for translation. In today’s globalised business world, working across linguistic borders has become extremely common. This means it’s essential that you remember that any content you’re writing may need to be translated throughout the design process.