No, the answer’s not having a very good lawyer or an alert public relations officer. The rules to the game have changed!
The Environment Agency has grown a sharper pair of teeth. It has recently used its new sentencing powers against a utilities company to make a statement:
- Fines for environmental breaches are now going to be much, much higher…up to a 100% of a company’s pre-tax profits!
- No excuses will be accepted. Companies should allocate means to prevent or fix any environmental issues their business may face, no matter their size or financial situation.
- Self-monitoring and inspection checks are no longer the only means of reporting incidents. The general public has access to a 24/7 hotline.
We’re used to seeing dramatic depictions of corporate misdeeds in Hollywood movies. But usually the focus is more on a black and white moral message than on the mundane reality of business processes. The bad guy gets his comeuppance at the end, but what you don’t get to see is the two thousand page report put together by the regulator. The harsher sentencing guidelines highlight that the consequences for companies getting things wrong aren’t the same as in the movies, but they’re very real nevertheless. Read more
I’ve just finished my placement year of my engineering degree at Saffron Interactive. But my placement journey began not at Saffron, but a while before that. Having been rejected from a few multinational tech organisations (not going to name any names), I felt deflated and so I decided to venture into a different field: elearning.
eLearning was an alien concept – not so much the invention itself, but in the thought process behind it. It felt for me like an after-thought, something that was regurgitated by companies who didn’t have the time or resources to give their workers or learners their full-fledged attention. Instead they could only afford to sit them down and have them interact with a plethora of meaningless multimedia, hoping that the information was actually being transmitted. How wrong I was. Now I feel proud to say I’ve worked in this industry, especially alongside the pioneers of learning technologies.
With my placement year at Saffron coming to an end, I’ve decided to reflect upon my time and articulate seven things that I learnt here as an engineering student.
Lists. Often when talking to clients about designing a dashboard for an LMS, we have to gently remind them that ‘at the end of the day, guys, it’s just a list’. A list of courses, a list of action points, a list of statuses or a list of things to do. That’s not a bad thing, as lists are also deeply satisfying things – they are how we throw a hoop around our complex lives so we can sit back and say: ‘that’s under control.’ And as BuzzFeed’s success demonstrates, absolutely any content is immediately more appealing if it’s in a numbered list.
Creating a sequel is easier said than done. We’ve seen some software, games and movies losing the plot completely. But, with Storyline 2, Articulate have excelled themselves. Storyline 2 includes new and enhanced features, giving us multiple ways to bring our content to life with more control over how it looks and behaves. The new and enhanced features are exciting but I should warn you: as much as I love it, it runs a little sluggishly.
With a new office and new website, the past few months have been a busy time for Saffron! To top it all off, we’ve also introduced new brand guidelines. Two of our team members, Sonja Gebetshammer and Carina Weingast, have been charged with updating Saffron’s branding, and they’re here to share their insider knowledge about how they’ve transformed the Saffron brand.
When it comes to iconic figures in pedagogy, you can’t deny that Mary Poppins’ learning approaches were well ahead of the curve. Whilst watching Saving Mr Banks last weekend (if you haven’t seen it, I highly recommend it), I realised that there’s plenty we can learn from Mary P’s approach. She knew about everything: from gamified learning, to the endowment principle. This blog post will take a look at a few occasions on which Mary P showed us how a successful learning intervention can be done: Read more
When I started as a new Instructional Designer at Saffron, I had to get my head around an abundance of new ‘systems’ in a short space of time. Of course, I didn’t think of them all as systems at the time, but when I stopped to think about what the word meant, I realised that countless new ones must be learnt and familiarised with whenever you enter a new environment. From working out how to get to work on time every day (still a struggle!), to mastering the various software applications that Saffron use; my cognitive faculties were busy getting to grips with systems all day.
As teachers and other learning professionals will often tell you, imparting information to students is one thing, but to get them to remember and then apply it is a whole different ball game. So how do we achieve this holy grail of learning? It all comes down to the way information is retrieved and processed.
Is 2014 the year gamification can be taken of the ‘to do’ list and put into practice? While it has been a buzzword in the elearning industry for years now, it seems like this year the time has come for gamification to start delivering real benefits for online learning.
To coincide with Ragnarok, the predicted Viking apocalypse, on 22 February 2014 (along with Viking events up and down the country) Saffron Interactive asked leading members of the learning and development community to tell us what they thought (or hoped) would be wiped out in 2014.
Once upon a time, I thought that my interest in communication was only in words, grammar, and syntax. Thrilling though those subjects are, I’ve discovered that communication runs deeper than characters on a page, or even spoken language. It is something that we experience with every one of our senses.
“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away”
Antoine de Saint-Exupery, French writer (1900–1944)
So you don’t believe me when I say that design is more about taking elements away than adding new ones? Try taking a look at the evolution of the Starbucks logo. The concept of ‘less is more’ may be a little clichéd, but you can see how powerful it is here: the simple, clean image is instantly recognisable and familiar; nothing is extraneous.
Having been raised in a household of oral storytelling, stories have been in my life blood since the day I could understand language and narrative. Being able to explore human behaviour and cultural differences through stories has always fascinated me. So when I listened to a webinar involving Pat Kenny, a national e-learning manager from the Health Service Executive, that discussed using storytelling in e-learning it, it made me think.
Have you ever wondered why the US produces so many radical innovators like Steve Jobs, Mark Zuckerberg and Google duo Larry Page and Sergey Brin and why Germany produces expert business builders like the Samwer brothers? Or why people in the UK and the US tend to go to university or college to study general subjects like English, Economics, Engineering or the coveted MBA whereas people in Germany tend to study industry specific subjects like Technology, Education and Nursing at Germany’s professional universities? Have you considered how employment law might influence your employees’ incentives to develop skills that are relevant to your business? And what effect might this have on the type of products and services that these countries deliver as well as their capacity to innovate?
Over the last few years there can be no argument that e-learning has come on an awful long way. What started off in many cases as animated PowerPoints has evolved to courses that include animations, branching scenarios, video and in some cases incorporates gaming mechanics and social drivers to increase user engagement.
What does innovation in e-learning really mean anymore? Is it merely a buzzword, just like all restaurant cuisine is ‘authentic and made from fresh produce’ all e-learning is ‘engaging, interactive and innovative’?
e-Learning designers face many of the same challenges as designers of classroom training – they’re aspiring to a learning experience which is relevant, motivates, incentivises and inspires learners to change or improve certain behaviours or attitudes.
This year, the Learning at Work Day theme is ‘Learning for Growth’. The constant availability of mobile learning already makes it ideal for self-development, but are you making the most of this medium?
When we take a look at compliance training, we often try to “justify” the learning to the reluctant user by listing the all of the empirical stuff that provides the context for the business case. “Data protection is important for us at Compuglobal Hypermeganet because in <insert recent year> there were <insert massive figure> breaches of data for our industry resulting in <insert inordinately large amount of money> in fines.” And yeah, it serves a purpose, to a point. Examples like this are an attempt at what we like to describe as a “war story” – using the worst case scenario to illustrate what a breach in compliance means.
As the approver-in-chief of our blog is an Arsenal fan, I’m unsure that this entry will ever make it on to our website, but here it goes anyway.
In the last few weeks at Saffron Interactive there has been a lot of talk about gamification. For those that attended the recent Learning Technologies Exhibition you may have have seen one of our seminars debating the pro’s and cons of looking to videogames to provide an example for increasing engagement in L&D. We have also developed a new mobile assessment game based on the Bribery Act. This lead to a lot of interest and also a lot of questions on what makes something an example of gamification and what practical steps can we take to bring this increasingly popular theory into the training mix?
I’ll start with a shameless plug: Learning Technologies 2012, conference and exhibition, takes place on Wednesday 25th and Thursday 26th of this month at Olympia – and I’d love you to come and visit us on stand 33. We’ve brought together our ideas on serious games, learning on-the-move and assessment into a single engaging mobile app. If you haven’t yet registered for the exhibition, you can do so for free here: http://www.learningtechnologies.co.uk/register-now/.
Looking back on last year, it seems that 2011 saw the English usage debate heat up, with plain English advocators angling their bayonets against the mountain of corporate jargon that permeates the modern workplace. And as an e-learning supplier, this is a matter close to Saffron’s heart.
It’s the office Christmas party and everyone’s taking their seats at the table. Who would you rather sit next to, the rather dull colleague in the lovely dress or the one with the great stories who you really get on with? An e-learning course’s ‘look’ is important… but its ‘personality’ is paramount.
Does a good-looking course qualify as good quality? What about an ordinary course that brings about great behavioural change? I’m sure the argument can be extended to both sides. But my argument is to take the middle-path (very Buddha-like indeed, except I see no chance of Nirvana!).
Some say you’ve got to take the good with the bad, and I guess that’s the theme of today’s blog. I’ve recently been working on a couple of courses in Articulate, a rapid authoring tool in which you can build professional online instruction and interactions such as multi-response, in Engage, Presenter and Quizmaker. From colour schemes on hotspots and drag and drop tabs, to personalised individual feedback on multi-choice quizzes, Articulate allows you to tailor every course to your needs, and for that, it’s brilliant. But every fairytale has its trials, and with its hidden file settings and disobedient applications, Articulate is no exception. ‘Simple’ interactions have sprouted several problematic gremlins in my courses – gremlins with a deft ability to escape a number of computers and baffle the developer. So with that in mind, here it is: a quick-fire review of Articulate – the good, the bad, and the downright ugly!
Next time that you go to a business presentation, stop for a moment and take a look at how many people are typing away on smartphones or tablets whilst the speaker is talking. Is this evidence of a more active listener contribution and a higher level of efficiency, or of a short attention span? I’d suggest that this phenomenon isn’t because people are distracted by new technology, but instead that the audience participation in the group business presentation is changing. In my opinion, three of the main technologies responsible are:
- Smart Phones
What do we mean when we talk about assessment in the context of e-learning? Too often, I’d suggest, we mean the test at the end of an online course. Perhaps we’ll call it a ‘quiz’ in the hope of making it more palatable for the learner, but all that does, I suspect, is make the learner feel still more patronised. The purpose of such a test is to determine whether the learner has, or has not passed the course.
Instructional design day one!
So today is my first day at Saffron as an Instructional Designer. Having worked part-time as a supply teacher whilst studying, and coming to the end of an MA in Creative Writing, I wanted to try my hand at working in a business environment, whilst not leaving behind the things I enjoy; landing a position as an ID at Saffron has struck the perfect balance. Here I have the opportunity to continue doing the things I love, whilst gaining experience both in business, and e-learning.
This is a report back from my first day working at Saffron Interactive. Apologies for the short delay, but you’ll understand that I have been very busy for the last month! In an exciting start to my Saffron career I spent my first day attending the Learning and Skills Group (LSG) conference at Olympia – a great way to be introduced to the world of e-learning.
That’s English composer Cornelius Cardew’s title, not mine. It’s also the title of a Confucian text, as translated by Ezra Pound, the first chapter of which Cardew uses within his composition of the same name. It begins as follows:
What The Great Learning teaches is – to illustrate illustrious virtue; to renovate the people; and to rest in the highest excellence.
Inspiration can come from the strangest places. Personally, I think that Jeff Wayne’s musical masterpiece War of the Worlds is a perfect model for effective e-learning. Bear with me on this one…
By the end of this blog you will:
- Know what a learning objective is and why you need to write them.
- Understand why it’s so important to write learning objectives.
- Be able to write good learning objectives.
e-Learning, and the discussions around it, tends to polarise people. Nobody really sits on the fence – broadly speaking, they are for it (normally, those with a keen sense of the cost of training) or they are against it (those who believe in traditional pedagogy).
I have often seen courses where the learner has to read information in a popup on clicking a button. This click appears with its associated learner instruction and at times is just ornamentation on the screen. If this happens too frequently in a course, the learner starts responding in almost ‘Pavlov-esque’ fashion: a conditioned reflex (okay, so it was the dog and not Pavlov that responded, but you see my point!). The course is no longer entertaining and certainly not engaging. However by definition you could say it is interactive!
Someone came onto our stand at the Learning Technologies the other week and asked, ‘OK, so you people at Saffron know social learning. What about anti-social learning?’ That intriguingly sly question got me thinking about what our role is in facilitating learning in our customers’ organisations: what exactly is it that we be should aiming to design and implement?
Imagine that a group of people each have a box with something in it. Let’s call it a ‘beetle.’ No one can look into anyone else’s box, and everyone says they know what a beetle is only by looking at their beetle. It would be possible that everyone has something different in their box. Maybe the box is even empty.
Mantras such as ‘check, check and check again’ are often bandied around in the workplace, but what can we do to make sure our QA of everything we roll out is 100 per cent foolproof?
What is the Multiple Intelligences theory?
For the most part, it’s common sense! Penned by Howard Gardener in 1983, the theory describes what those of us who went to school already knew: Different people learn in different ways.
Western fonts and typefaces fall into one of two identifiable categories; either they have small features at the end of strokes to distinguish each character, or they don’t. Serif fonts (or “Roman” fonts) are the ones with the swishes, and sans serif typefaces are the ones that don’t. Put simply, Times New Roman is a serif font; Arial is sans serif.
Rapid development. One of those fairly nondescript-seeming phrases you might see anywhere on an agenda at pretty much any company in the City. For those of us who work in e-learning, though, it’s a bit of a buzzword (or should I say buzzphrase?). Semantics aside, these days it’s all about delivering the same quality at half the price and twice the speed.
First impressions count, so it’s important that an induction programme is effective. We work with our clients to find out how their current induction programme can be improved. Businesses often have trouble making sure a comprehensive induction to the company is completed in a new starter’s first few days, and once a new starter is no longer new it can be difficult to deliver an effective induction – they may have already made up their mind about the company!
How often do you learn something new? And I mean completely new – something you’ve never heard of before or perhaps something you’ve never tried. What’s the process that you go through to learn this new knowledge or skill?
Clarity and legibility are essential in e-learning. Here are Saffron’s top tips on how to use some of the basic principles of typography not only to achieve legibility but also to bring interest and energy to your e-learning projects.