The user’s journey
The user selects their video mentor, who captures demographic information, motivations and aspirations — building confidence and rapport without the need for “form-filling”.
The user is then guided through a skills assessment; the output of which is matched to appropriate job profiles and training. This allows the mentor to support the user to explore the output and build an action plan to turn aspirations into training and employment.
The platform can alert the adviser as to when the user may be struggling or is losing engagement, and can support at the moment that a real human intervention would be needed.
Nudges, notifications and game mechanics are used to keep the user engaged throughout, with built-in reflection points to refocus their aims and assess their progress.