Saffron Interactive respects your privacy and is committed to protecting the confidentiality of your personal data. We will only use it for the purpose that it was intended to be used for. This privacy policy will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.
Saffron Interactive does not provide or market its services to children and we do not knowingly collect data relating to children.
Collecting very specific, relevant information is a necessary part of us being able to provide you with the services that you have requested. We will only use your personal information fairly and securely and will never do anything with it (such as sharing it with any other party) that you have not clearly agreed to, or that could be considered irresponsible.
We’d sum it up by saying that we’ll only use your information for uses that can fairly be deemed to be in your best interests. This might be to provide you personally with a better or tailored service, or share our thought leadership about our industry, ask for your opinion on the current topical issues for our industry, general administration, statistical analysis to help improve our offering or any other usage that is relevant, fair, honest, sensitive, responsible and respectful towards your privacy.
We will only use your personal information for the purposes we clearly state at the point at which you provide it to us – for example, when you register for our website or one of our events, campaigns, thought leadership articles or surveys, give us information over the phone, engage us to provide services or when you apply for a job.
We will only share your personal information with our employees, contractors, agents or professional advisors where it is necessary in order to fulfil a valid, stated purpose, as above, or to fulfil any statutory requirements.
It is important that you read this privacy policy together with any other privacy policy or data usage notice we may provide on specific occasions so that you are fully aware of how and why we are using your data.
By using this website and submitting information to us you are agreeing to the collection and use of your personal and non-personal information as described in this Privacy Statement and our Cookies Policy.
This policy applies where Saffron Interactive is a Data Controller of your information, and also where we are a Data Processor in the course of providing our Services. The terms of this privacy policy do not govern your information where we process that data on behalf of a third-party Data Controller, as you should refer to the privacy policy of the relevant Data Controller in that instance.
Our websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Our website includes social media features, such as Facebook ‘Like’ and ‘Share’ buttons and widgets, and interactive mini-programs that run on our website. These features may collect information about you, including but not limited to your IP address and which webpages you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policies of the company providing it. We do not control these third-party elements and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit / third party feature that you access to understand their personal data handling practices.
This policy was last updated on 4 May 2018.
We are Saffron Interactive Limited (registered in England and Wales under company registration number 04054874 of 2, Gallery Court, 1-7 Pilgrimage Street, London SE1 4LL) and are the controller responsible for your personal data (collectively referred to as “Saffron”, “Company”, “we”, “us” or “our” in this privacy policy). We also have offices outside the UK. All our international offices and representatives and affiliates abide by this Policy.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data), unless you accept employment with us, in which case we do this strictly for the purposes of fulfilling any regulatory requirements such as health and safety. Nor do we collect any information about criminal convictions and offences.
We use different methods to collect data from and about you, including through:
You may give us personal data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
As you interact with our Services/Products, certain personal information may be collected such as unique device IDs, device IP addresses, login information (username and password), one-time passcodes, security question answers and user location.
We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
Identity and Contact Data from reseller partners to whom you have provided such personal data.
Most commonly, we will use your personal data in the following circumstances:
Saffron will also often receive personal information in the course of providing professional services – ordinarily when we provide services to, employers, businesses with personal customers, and public-sector clients with constituents. Our engagement letter and terms of business govern our relationship with clients, including what we may do with personal data that is provided to us. Saffron provides many different types of services and our role may not always be visible to the individuals who are data subjects. In these circumstances, we will only be using this personal data in order to be able to fulfil the supply of our services and will ask for consent in relation to any other use of personal data.
We shall ensure that we have a lawful basis for collection of personal data, namely either:
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can request the removal of your details from our marketing systems or update your marketing preferences at any time by contacting: info@saffroninteractive.com. Saffron Interactive will respond to your request within one (1) week. We will retain your personal data for non-marketing purposes provided we continue to have a lawful basis for doing so.
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you. We call this marketing.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when registered for an event, webinar or download and, in each case, you have not opted out of receiving that marketing.
We will not share your personal data with any other company for their marketing purposes.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. We also employ technology that helps us better manage content on our website by informing us what content is effective. For more information about the cookies we use, please click here.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another purpose and that reason is compatible with the original purpose. If you wish to get an explanation as to how the new purpose is compatible with the original purpose, please email info@saffroninteractive.com.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may need to disclose/share your personal data with the parties set out below for the purposes set out above, but this will always be done securely and in keeping with our policy to safeguard your data.
If you choose to share your information with channel/business partners in the manners described above, your information will be subject to the channel/business partners’ respective privacy statements. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We also reserve the right to use or disclose information provided if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and/or to comply with a judicial proceeding, court order, legal process or other governmental authority; provided, however, that unless prohibited by law, Saffron Interactive will use its reasonable efforts to give you notice to enable you to seek a protective order or take other appropriate action.
Some of the third parties that we may share your personal data with could be based outside the Economic Area (“EEA”), so their processing of your personal data will involve a transfer of data outside the EEA.
The data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us. Such staff may be engaged in the provision of services to those who have engaged us to provide our products or services to them.
By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please email info@saffroninteractive.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements and our legitimate interest.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances you can ask us to delete your data. Please contact info@saffroninteractive.com with any requests.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, such as the right to:
If you wish to exercise any of the rights set out above, please contact us by post or email info@saffroninteractive.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within two weeks. Occasionally, it may take us longer if your request is particularly complex or you have made a number of requests. In this case, we will notify you by email and keep you updated.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.