Heathrow Express and Saffron win bronze!

We’re thrilled to announce that Saffron Interactive and Heathrow Express have won a bronze award in the Learning Technology Solution of the Year category at the IT Training Awards 2011 for their successful fire awareness e-learning course.

The Learning Technologies Solution of the Year award is presented to an enterprise that has carried out a training project using one or more learning technologies that demonstrates high quality and innovation – in terms of both content and instructional techniques – and that has made demonstrable performance improvement for the client.

When Heathrow Express engaged Saffron to develop an e-learning course to train staff in fire awareness and track safety, it was a great opportunity to take a fresh look at compliance training. Sub-surface fire awareness is critical and, unlike some routine compliance training, it’s a matter of life and death. An animated 3D course map, complete with escalators and a moving train, and full screen 360 degree panoramic ‘spot the hazard’ interaction, are just some of the features that make this solution special. And with Heathrow Express experiencing a 50 per cent reduction in training time and a subsequent saving of £480,000 a year, it wasn’t difficult for the judges to recognise the positive impact that the course had on the organisation.

Chris Knapp, Head of Organisational Development at Heathrow Express, says: ‘This collaboration between Heathrow Express and Saffron Interactive has produced a premium quality learning experience for staff. Internally it has generated a buzz and developed a hunger for more e-learning.

‘The course has provided a cost effective and time efficient way of training our staff. Training is a vital part of every part of our business and it is important that we deliver the best possible training to ensure we continue to deliver a premium, best in class service.’

‘We’re delighted to see our client’s commitment to high quality e-learning rewarded in this way,’ says Nick Simons, CTO at Saffron Interactive. ‘Winning an award for their very first project will strengthen the case for the new approach to learning they are promoting.’

To find out more about the IT Training Awards, visit www.ittrainingawards.co.uk.

For more information about Heathrow Express, visit www.heathrowexpress.com.

About the author

Stephanie Dedhar - Instructional designer
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