Totalling three hours of e-learning, the new programmes (one on health, safety and wellbeing, and one on equality and diversity) will help increase awareness of key organisational and individual responsibilities for 4,000+ of Home’s colleagues and enable them to provide exceptional services to their customers and clients as a result.
The e-learning meets UK health and safety and equality laws as well as highlighting the day to day responsibilities of Home’s colleagues. Case studies, scenarios and real life dilemmas make a link between the training and the realities of their work, ask them to make important decisions and illustrate the moral and social implications of their choices and actions.
Kim George, who designed the programmes at Saffron, says: ‘Home has expressed their delight with the programmes and the pilot users’ feedback has been fantastic; many people have commented on the inspiring content and the positive use of reinforcement in the knowledge tests.’
Kristina Henry, the Head of Operational Learning at Home says: “Working with Saffron has been a pleasure from the very start due to their professional and disciplined approach to project management and their focus on results. That said, they have also been exceptionally flexible and accommodating and the quality of the products reflect this unique combination”.