Just-in-time learning

Being one of the newest members of the team here at Saffron Interactive, I’ve had to get to grips with the concept of e-learning. In the last few months I’ve come to understand what the company is about and the passion behind it. But it wasn’t until the other day that I understood just how much e-learning has to offer and how it is part of our everyday lives.

For me, this realisation came when I tried to delete our Saffron group page on Facebook (it isn’t as straight forward as you’d think!). Being a social network, there was no customer services desk I could speak with and no number I could call – so it was straight to workflow learning and I returned to my trusty advisor, YouTube.

If you’ve never been on YouTube before, you’d be amazed at the amount of things that you can find on there. It holds the answers to a huge range of things; things you didn’t even realise could have a ‘how to’. Once I’d found YouTube on Google, within seconds I had a piece of media talking me through the stages, step by step, of ‘how to delete a groups page on Facebook’ until finally I had done it. Now that’s ‘just in time’ learning!

I don’t know how many of you are like me, but I know I can’t stand it when I can’t find the answer to something (especially when I’m under pressure). It’s encouraging to know that, when the going gets tough, there’s a whole host of knowledge resting at your fingertips, just one click away.

We at Saffron believe in what I like to call a social learning point of view, an informal way of learning. It’s the type of learning that gives you a sense of achievement and allows you to know that you made it happen. Anything that makes you feel this way is bound to stick and to me there’s no better way of learning than that.