Will you be crowdsourcing your next CEO?

Paul MacCartney speaking for Saffron Interactive at Learning Technologies Conference 2013.

What is crowdsourcing and what does it mean for your organisation? Paul MacCartney, former president of global talent development company MindLeaders, will answer this question when he speaks on behalf of Saffron Interactive at the Learning Technologies Conference on 29 January 2013.

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What happens when talent and crowdsourcing collide?

This is a guest post by Paul MacCartney

150 years ago last week, London built the world’s first underground rail network to deal with the crowds flocking to work in the City. Managing the Tube well continues to be a key economic enabler – and a challenge – as London’s population grows. It is no surprise that booming mega-cities across the world are investing in metro systems. Dealing with the crowd as a ‘problem’ is essential for growth.

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Is unconscious bias the next big diversity challenge?

Thanks to tough campaigning by many key interest groups, successive Acts of Parliament and changing public attitudes, real progress has been made in the advancement of diversity, equality and inclusion in the UK. The effects have been felt particularly in the workplace, as employers have woken up to the fact that a diverse workforce offers real performance benefits and opportunities.

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Be careful about bribery this Christmas

This year the Serious Fraud Office (SFO) tightened up its guidelines to prosecuting the Bribery Act 2010. This means that as Christmas gifts begin to arrive, so does the threat of unwelcome legal action. Saffron Interactive, a provider of premium Bribery Act training, is warning businesses not to be complacent.

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Will you be accepting bribes this Christmas?

It’s that time of year again. Good food, apocalyptic weather, spending time with the family and finally getting the tablet you’ve been dreaming about. But it can also be a risky time for many organisations. Putting the office party compliance ‘nightmare before Christmas’ to one side, there also is the issue of bribery.

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How can you tell if a training programme is working? Run a trial

Something is happening in the world of public policy and it ought to be happening within learning and development. Earlier this year, the government’s “Behavioural Insights Team” opened their report with something that should be learnt from and used to transform the way in which we evaluate training.

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Saffron Interactive shortlisted for Learning Awards

‘It’s about making a difference’ says Saffron Interactive designer shortlisted for Learning Awards 2013

Moira Nicolson of Saffron Interactive has been shortlisted for ‘Instructional designer of the year’ at next year’s Learning Awards for designing a course on mental resilience with Transport for London (TfL). The award recognises the instructional designer behind the most ‘innovative learning intervention’ which delivers a ‘demonstrable performance improvement.’

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Three lessons in communication from James Bond

What is it that makes 007 the suave, confident and cool agent that he is? As impressive as some of his gadgets have been – from dagger shoes and garrotte watches in his early adventures to his Sony Xperia T mobile phone in Skyfall – his outstanding array of personal communication skills have proved time and again to be a more effective arsenal of weaponry at disarming foes and lovers alike.

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Why most compliance e-learning doesn’t actually work

Why do companies offer compulsory compliance training to their employees? To meet the company regulations that are in place. When staff training is approached in this way, many individuals may have reservations before they even begin, because ultimately, they do not have a choice in how their learning material is delivered.

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Helping to support employee engagement

The review of employee engagement that was commissioned by the previous Government is an exciting initiative aimed at investigating the state of employee engagement in UK businesses. This initiative, currently being led David MacLeod and Nita Clarke, has been put in place in to contribute towards growth in the economy. After years of gloomy economic news, including a double-dip recession, the UK economy needs all the help it can get.

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“I’m sorry, what do you mean by that?” – why verbal communication skills matter

I was at a party the other day which involved meeting and speaking to lots of people I hadn’t met before. One of the guests, a tall unshaven man holding a plate full of buffet food, introduced himself and asked me what I did. I didn’t tell him that I was an instructional designer because most people, understandably, don’t know what this is – instead, I told him that I worked for an online training company. As this didn’t pique his interest, and his conversation looked to be drying up, I didn’t bother elaborating and fired back the same question at him.

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Learning Live, the Fashion Perspective

In my former life, I was a bit of a trade show junkie. Having worked for retail companies the Autumn/Winter round of shows, exhibitions, and supplier meetings started in August and finished in September culminating in the glamour of London Fashion Week! This season things are slightly different. Firstly I’m on the “other side” – selling rather than buying and secondly I’m not discussing hem lines or the ecology of bamboo as a material, but whether mobile technology has been harnessed effectively by the learning and development community.

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Saffron shortlisted for three e-Learning Awards

Saffron Interactive is proud to announce that three of our e-learning courses have been shortlisted for the prestigious E-Learning Awards, despite stiff competition from over 200 other submissions. We have been recognised for the following categories.

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Steve Jobs vs the Samwers: why some employees won’t develop company-specific skills

Have you ever wondered why the US produces so many radical innovators like Steve Jobs, Mark Zuckerberg and Google duo Larry Page and Sergey Brin and why Germany produces expert business builders like the Samwer brothers? Or why people in the UK and the US tend to go to university or college to study general subjects like English, Economics, Engineering or the coveted MBA whereas people in Germany tend to study industry specific subjects like Technology, Education and Nursing at Germany’s professional universities? Have you considered how employment law might influence your employees’ incentives to develop skills that are relevant to your business? And what effect might this have on the type of products and services that these countries deliver as well as their capacity to innovate?

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e-learning It’s a sprint, not a marathon!

Olympic fever is truly taking over. Flags are waving from every window, the TV commentators are getting more and more excitable, and gym memberships are shooting up as people decide that they could be the next Michael Phelps. Winning twenty medals may be a bit out of the average person’s reach, but we can still take on board some Olympic inspiration to make our e-learning world-class.

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Is e-learning being flipped out?

Over the last few years, there can be no argument that e-learning has come on an awful long way. What started off in many cases as animated PowerPoints has evolved to courses that include animations, branching scenarios, video and in some cases incorporates gaming mechanics and social drivers to increase user engagement.

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Why I left Linkedin

A couple of months back I made the decision to delete my LinkedIn profile, a decision greeted with incredulity from all quarters. The most memorable criticism came from my friend Tom when we were in the pub. “You idiot!” he gasped, before exclaiming “IT’S THE MOST IMPORTANT ONE!”

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How to make your e-learning effective by choosing the right colours

Imagine a world in black and white. While it might appeal to some, it definitely doesn’t sound too exciting to most of us. And that’s because colour plays an important part in our lives. Every colour has something to say; your brain reacts differently to different colours. Colours create ambience, catch and maintain our attention and stimulate us.

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It’s one of those James Bond things – how are we using supportive data in learning?

When we take a look at compliance training, we often try to “justify” the learning to the reluctant user by listing the all of the empirical stuff that provides the context for the business case. “Data protection is important for us at Compuglobal Hypermeganet because in <insert recent year> there were <insert massive figure> breaches of data for our industry resulting in <insert inordinately large amount of money> in fines.” And yeah, it serves a purpose, to a point. Examples like this are an attempt at what we like to describe as a “war story” – using the worst case scenario to illustrate what a breach in compliance means.

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How can Instructional Design be visual as well as engaging?

My dad used to explain astronomy to me using salt pots and oranges. The orange generally represented the sun, whilst the salt pots, ketchup bottles and whatever else was on the kitchen table stood in for planets and comets. He would then make them all ‘orbit’ each other, enlisting my help when he ran out of hands and demonstrating why the moon seemed to change size each night, or how a solar eclipse worked. Despite the side effect of my food often going cold as I turned forks into astronauts, I remember much more about distances between planets than I do about the floodplains I was forced to study in class. I am sure that this is mainly due to the teaching style – getting directly involved with a demonstration and seeing how my actions changed the situation was much more engaging than making notes from a PowerPoint presentation.

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Bringing Gamification to the workplace

In the last few weeks at Saffron Interactive there has been a lot of talk about gamification. For those that attended the recent Learning Technologies Exhibition you may have have seen one of our seminars debating the pro’s and cons of looking to videogames to provide an example for increasing engagement in L&D. We have also developed a new mobile assessment game based on the Bribery Act. This lead to a lot of interest and also a lot of questions on what makes something an example of gamification and what practical steps can we take to bring this increasingly popular theory into the training mix?

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What we are up to at Learning Technologies 2012!

Saffron Interactive is proud to once again be a main sponsor and exhibitor at the Learning and Technologies Conference, Europe’s leading showcase of technology supported workplace learning. Visit us at Stand 33 to meet the team and try the Bribery Act Challenge! The exhibition is free to attend on January 25th and 26th  at Olympia 2, London, and there is still time to register for a ticket. Click here for more details.

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From behaviour-changing games to game-changing behaviour

I’ll start with a shameless plug: Learning Technologies 2012, conference and exhibition, takes place on Wednesday 25th and Thursday 26th of this month at Olympia – and I’d love you to come and visit us on stand 33. We’ve brought together our ideas on serious games, learning on-the-move and assessment into a single engaging mobile app. If you haven’t yet registered for the exhibition, you can do so for free here: http://www.learningtechnologies.co.uk/register-now/.

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A new year, a new language (please)

Looking back on last year, it seems that 2011 saw the English usage debate heat up, with plain English advocators angling their bayonets against the mountain of corporate jargon that permeates the modern workplace. And as an e-learning supplier, this is a matter close to Saffron’s heart.

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A Christmas Carol of e-learning development

Chapter One

The Spirit of Christmas Plagiarism

I have endeavoured in this Ghostly little blog, to raise the Ghost of an Idea …*

Charles Dickens’ 200th birthday was only a few years ago, but the stories he crafted are still retold and celebrated to this day. Part of his enduring celebrity is due to modern readers being able to relate to themes discussed almost two centuries ago. Tiny Tim going hungry at Christmas still tugs on the heartstrings, while Pip’s love/hate relationship with Estella wouldn’t seem out of place on Eastenders. One of the most recognisable parts of A Christmas Carol is Scrooge’s unwilling journey of self discovery by looking at his past, present and future – I think we can all gain some insight by taking a step back and examining where we’re going and where we came from.

So, with my nightcap firmly in place (and no sign of the Muppets), let me persuade you to take a well-earned break from your mince pies and I’ll take you on a journey through the spectres of elearning past, present and future…

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Creating an online learning personality

It’s the office Christmas party and everyone’s taking their seats at the table. Who would you rather sit next to, the rather dull colleague in the lovely dress or the one with the great stories who you really get on with? An e-learning course’s ‘look’ is important… but its ‘personality’ is paramount.

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What is quality when it comes to e-Learning?

Does a good-looking course qualify as good quality? What about an ordinary course that brings about great behavioural change? I’m sure the argument can be extended to both sides. But my argument is to take the middle-path (very Buddha-like indeed, except I see no chance of Nirvana!).

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A Mixed Bag

Some say you’ve got to take the good with the bad, and I guess that’s the theme of today’s blog. I’ve recently been working on a couple of courses in Articulate, a rapid authoring tool in which you can build professional online instruction and interactions such as multi-response, in Engage, Presenter and Quizmaker. From colour schemes on hotspots and drag and drop tabs, to personalised individual feedback on multi-choice quizzes, Articulate allows you to tailor every course to your needs, and for that, it’s brilliant. But every fairytale has its trials, and with its hidden file settings and disobedient applications, Articulate is no exception. ‘Simple’ interactions have sprouted several problematic gremlins in my courses – gremlins with a deft ability to escape a number of computers and baffle the developer. So with that in mind, here it is: a quick-fire review of Articulate – the good, the bad, and the downright ugly!

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We’re Hiring for 2012!

Why not look for a new challenge to start off 2012? We currently have several potential roles at Saffron so if you think that you have something to offer then we would love to hear from you!

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To tweet or not to tweet? Part 2

In my last blog I discussed the increasing conflict between the long established listen and learn styles of presenting and the ever increasing use of mobile devices by participants during talks. In the first part of my blog I looked at how listeners can ensure these devices don’t disrupt their learning experience. This week we come to the bit everybody has been waiting for. How can presenters ensure they get the most engagement out of those people tapping away on iPhones, iPads and a range of other devices?

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To tweet or not to tweet? Part 1

Next time that you go to a business presentation, stop for a moment and take a look at how many people are typing away on smartphones or tablets whilst the speaker is talking. Is this evidence of a more active listener contribution and a higher level of efficiency, or of a short attention span? I’d suggest that this phenomenon isn’t because people are distracted by new technology, but instead that the audience participation in the group business presentation is changing. In my opinion, three of the main technologies responsible are:

  • Twitter
  • Smart Phones
  • Tablets

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Awards? Who needs them?

Now before you start thinking this post is going to be full of sour grapes, let me explain that I’m quite happy with the awards Saffron has won in the past. I’m also looking forward to pitching along with our client to win an LPI 2012 award for which we’ve just been short-listed. And that’s enough self-congratulation too.

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Love assessment, hate tests

What do we mean when we talk about assessment in the context of e-learning? Too often, I’d suggest, we mean the test at the end of an online course. Perhaps we’ll call it a ‘quiz’ in the hope of making it more palatable for the learner, but all that does, I suspect, is make the learner feel still more patronised. The purpose of such a test is to determine whether the learner has, or has not passed the course.

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Plan for results, not activity!

In this short course, we look at some of the challenges Project Managers in all businesses have when implementing change. The objective is to look at how we can improve performance through clearly defining objectives, keeping to timelines and tracking milestones.

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Lessons from Simba

Jambo! I have a task for you – think of a scenario that is as far away as you can imagine from the world of on-screen learning. Does camping for two months in East Africa hit the mark? As someone who has just been lucky enough to do exactly that (and has the silly tan lines to prove it), I’ve realised that the behaviour needed for each activity to be successful perhaps isn’t that different after all.

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What you want, what you need…

Instructional design day one!

So today is my first day at Saffron as an Instructional Designer. Having worked part-time as a supply teacher whilst studying, and coming to the end of an MA in Creative Writing, I wanted to try my hand at working in a business environment, whilst not leaving behind the things I enjoy; landing a position as an ID at Saffron has struck the perfect balance. Here I have the opportunity to continue doing the things I love, whilst gaining experience both in business, and e-learning.

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Gamification in e-learning

This is a report back from my first day working at Saffron Interactive. Apologies for the short delay, but you’ll understand that I have been very busy for the last month! In an exciting start to my Saffron career I spent my first day attending the Learning and Skills Group (LSG) conference at Olympia – a great way to be introduced to the world of e-learning.

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